Onboarding Operations Associate

Aston Carter; Hanover (MD); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Onboarding Operations Associate, where you'll play a pivotal role in enhancing the new hire experience. This dynamic position involves hosting orientation sessions, managing buddy programs, and overseeing onboarding materials. You'll collaborate with various teams to ensure a seamless transition for new hires, making a significant impact on their journey. If you're passionate about people and eager to drive positive change in onboarding processes, this is the perfect opportunity for you to shine in a supportive and innovative environment.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off

Qualifications

• 2+ years of experience in Human Resources or Employee Experience.
• Strong live training facilitation abilities required.

Responsibilities

• Host weekly live sessions with new hires covering orientation.
• Manage the North America Buddy Program and onboarding surveys.

Skills

Live Training Facilitation

Effective Communication

Microsoft PowerPoint

Microsoft Word

Learning & Development Tools

Customer Service

Education

Bachelor's Degree in Human Resources or related field

Tools

Articulate

Canva

Adobe Acrobat

KRONOS

Job description

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Job Description

We are seeking a dedicated New Hire Program Manager to join our team. The ideal candidate will host orientation sessions, manage buddy programs, oversee swag inventory, and support new hires through their initial weeks. This role involves continuous improvement of the onboarding process, ensuring all materials are up to date, and driving the evolution of the new hire experience.

Responsibilities

1. Host weekly live sessions with new hires covering orientation.
2. Conduct weekly check-ins with new hires at the end of their first two weeks.
3. Manage the North America Buddy Program by adding new buddies and hires, hosting recruitment activities, matching new hires to buddies weekly, training new buddies, and ensuring materials are updated regularly.
4. Report on survey output, usage, and identify trends and solutions for potential gaps.
5. Oversee North America swag inventory, ensuring there is enough to support upcoming new hires, working through budgets, and partnering with procurement and HR operations.
6. Manage the New Hire Roadmap by adding new content when available, reviewing live sessions regularly, and scheduling training for each new hire weekly with manager visibility.
7. Maintain new hire content in the Academy, adding and reviewing pathways and resources regularly for improvements.
8. Support managers through the onboarding process by reviewing and updating the manager guide, team frameworks, and sharing training materials and schedules.
9. Manage onboarding surveys, ensuring the relevancy of questions, monitoring completion rates, analyzing responses, and identifying gaps and themes on a regular basis.
10. Create and manage an ongoing annual calendar for reviewing new hire content, including relevant SMEs and stakeholders.
11. Reflect on data sources, feedback from new hires and leaders, and organizational changes to identify additional gaps within the experience.
12. Drive the evolution of the new hire experience by building additional materials, programs, and offerings to support identified gaps.

Essential Skills

1. 2+ years of experience building or managing programs related to people experience.
2. 2+ years of experience in Human Resources, Employee Experience, Learning & Development, or similar function.
3. *Must have strong live training facilitation abilities.
4. Proficiency in Microsoft PowerPoint and Word.
5. Effective communication skills, both verbal and written.
6. Experience with Learning & Development and Design tools such as Articulate, Turtl, Visio, and Illustrator.
7. Experience with Canva and PowerPoint.

Additional Skills & Qualifications

1. Experience with customer service.
2. Familiarity with tools like Adobe Acrobat, Adobe, and KRONOS.

Work Environment

This position requires working on-site for 4 days a week and 1 day remotely. We foster a culture that is passionate about transforming the way the world acquires talent, focusing on client-focused solutions and driving business results. We value open communication, diversity, and innovation.

Pay and Benefits

The pay range for this position is $28.00 - $33.65/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Hanover, MD.

Application Deadline

This position is anticipated to close on May 2, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Human Resources

Industries

• Human Resources

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