Onboarding Manager, Dental SaaS - Remote Training Champion

Archy; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and equity

Health, dental, and vision insurance

401(k) plan

Flexible vacation policy

Remote-friendly culture

Job summary

Archy is seeking an Onboarding Manager to join the Customer Experience team in San Jose, California. In this pivotal role, you will partner with Dental Practices to oversee the onboarding process, ensuring they can implement Archy’s software effectively and efficiently.

The ideal candidate will be experienced in the healthcare and SaaS industries, demonstrating exceptional communication skills and a proactive approach to guiding customers. The position offers competitive compensation, along with health and retirement benefits.

Qualifications

• Experience in the dental industry preferred.
• Proven track record of guiding customers through technical onboarding.
• Strong sense of accountability and exceptional personal organization.

Responsibilities

• Understand business goals and ensure long-term success for dental practices.
• Support on account setup and technical inquiries.
• Conduct virtual training sessions for dental practice staff.

Skills

Experience in the healthcare industry

Experience in the SaaS industry

Engagement with high-level practice owners

Leveraging AI tools and automation

Exceptional communication skills

Job description

Archy is seeking an Onboarding Manager to join the Customer Experience team in San Jose, California. In this pivotal role, you will partner with Dental Practices to oversee the onboarding process, ensuring they can implement Archy’s software effectively and efficiently.

The ideal candidate will be experienced in the healthcare and SaaS industries, demonstrating exceptional communication skills and a proactive approach to guiding customers. The position offers competitive compensation, along with health and retirement benefits.