Onboarding Coordinator

Covenant Logisitcs; Chattanooga (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Paid Time Off

HSA

Life Insurance

Job summary

Covenant Logistics in Chattanooga, TN is seeking an Onboarding Coordinator to manage the end-to-end onboarding process from orientation to driver activation. You will process driver applications, verify qualifications, and ensure compliance with FMCSR, DOT, and company policies, while maintaining clear communication with applicants and coordinating documentation.

This role requires strong computer skills, attention to detail, and the ability to work in a fast-paced environment, with

Qualifications

• High School diploma or GED required.
• Prior transportation onboarding experience preferred.
• Experience with driver qualification file management is a plus.

Responsibilities

• Coordinate applicant information for Driver Qualification (DQ) files for all driver types.
• Maintain consistent communication with applicants regarding file status via phone or in person.
• Ensure applications are complete with all required documentation.
• Use designated systems to perform three years of employment verification per FMCSR.
• Review documents for completeness prior to driver activation.
• Adhere to federal/state regulations and company policies.
• Prepare accurate files to ensure safety readiness and compliance.
• Perform additional duties to support company goals.

Skills

Computer skills

Communication skills

Data entry

Time management

MS Word

Outlook

Excel

Customer service

Attention to detail

Teamwork

OT availability

Education

High School diploma or GED

Tools

MS Word

Outlook

Excel

Job description

The Onboarding Coordinator manages the end-to-end onboarding process, beginning with the applicant’s arrival at orientation through to driver activation. This role is responsible for processing driver applications accurately and efficiently, ensuring qualifications are met, and maintaining compliance with federal, state, and DOT regulations, as well as internal policies and procedures.

Responsibilities

• Communicate with applicants to collect necessary information and documentation for Driver Qualification (DQ) files, including for company drivers, owner operators, lease-purchase, and changeovers.
• Maintain consistent and clear communication with applicants regarding their file status via phone or in person.
• Ensure all applications are processed accurately and completely, with all required documentation included.
• Use designated technologies to perform three years of employment verification in accordance with FMCSR requirements.
• Organize and review all documents for completeness prior to driver activation.
• Adhere to all federal and state regulations, as well as company policies and procedures.
• Ensure compliance and safety readiness through accurate and complete file preparation.
• Perform additional duties as needed to support company goals.

Knowledge, Skills, Abilities

• Strong computer skills.
• Excellent communication skills, oral and written.
• Accurate data entry.
• Time management skills.
• MS Word, Outlook and Excel experience preferred.
• Strong customer service skills.
• Detail oriented with commitment to complete tasks in timely manor.
• Work in fast-paced environment.
• Work independently and as team player, ability to cross-train as back up to for others.
• Ability to work over-time as needed.

Education/Experience

• High School diploma or GED required.
• Prior transportation or onboarding experience is a plus.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $16.41-$18.05
• Full Pay Range: $16.41-$24.24
• Pay Grade: 4
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.