Onboarding Consultant

Socket.dev; Indianapolis (IN); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Indiana University Health is seeking an Onboarding Consultant to serve as the primary point of contact for new team members through every step of the pre-hire and onboarding journey at Riley Hospital. This role emphasizes ownership, organization, and a process-driven approach within a high-volume environment.

You will manage pre-hire requirements, coordinate onboarding activities, and ensure a positive new team member experience, while collaborating with hiring managers and the Talent

Qualifications

• Bachelor’s Degree or equivalent years of experience is required.
• Minimum of 3 years of relevant project coordinator experience.
• Ability to effectively multi-task.
• Proficiency in Microsoft Office.
• Experience with a matrix organization and complex work environment is preferred.

Responsibilities

• Serve as the primary point of contact for pre-hire and onboarding journey at Riley Hospital.
• Manage a high volume of onboarding activity with consistency, accuracy, and attention to detail.
• Communicate with candidates and hiring managers regarding start date changes and submitting required paperwork.
• Connect candidates with hiring managers to facilitate a positive new team member experience.
• Respond to requests for assistance on new team member orientation day.
• Coordinate, oversee, and perform a wide variety of activities in support of system Talent Acquisition teams.
• Identify opportunities to streamline and improve onboarding processes.

Skills

Attention to detail

Multi-tasking

Microsoft Office

Project coordination

Communication

Education

Bachelor's Degree or equivalent

3 years project coordination

Matrix organization experience

Tools

Microsoft Office

Job description

Onboarding Consultant

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Talent Acquisitionteam in the role of Onboarding Consultant.

We are seeking a highly organized, process-driven, and mission-connected onboarding professional to serve as the primary point of contact for new team members through every step of the pre-hire and onboarding journey at Riley Hospital. This role carries a higher volume of onboarding activity than most other IU Health locations making focus, ownership, and process essential.

Key Relationships

Reports to: Director – Human Resources, Regional

Direct reports: None

Shift: Full time, Monday – Friday, hybrid

Location: Indianapolis, IN

The Scope

This role manages the full pre-hire and onboarding process for new team members at Riley Hospital, including:

• Serving as the primary point of contact for job candidates through all pre-hire requirements: health assessments, background checks, references, uniforms, I-9s, and more
• Managing a high volume of onboarding activity with consistency, accuracy, and attention to detail
• Communicating with candidates and hiring managers regarding start date changes and submitting required paperwork
• Connecting candidates with hiring managers to facilitate a positive new team member experience
• Responding to requests for assistance on new team member orientation day
• Coordinating, overseeing, and performing a wide variety of activities in support of system Talent Acquisition teams
• Identifying opportunities to streamline and improve onboarding processes

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

• Bachelor’s Degree or equivalent years of experience is required.
• Requires a minimum of 3 years of relevant project coordinator experience.
• Requires the ability to effectively multi-task.
• Requires proficiency in Microsoft Office.
• Experience with a matrix organization and complex work environment is preferred.

The “DNA” for Success

• Process-Obsessed: You love a well-built, repeatable process and you make it better every time you run it.
• Highly Organized & Detail-Driven: You manage a high volume of moving parts across multiple candidates simultaneously without dropping a single ball.
• Ownership Mentality: You take responsibility for your process end-to-end and don't need someone checking on you to know what needs to happen next.
• Professional Communicator: You represent IU Health with warmth and polish in every interaction with candidates, hiring managers, and clinical leaders alike.
• Mission-Connected: You understand and feel the weight of the Riley mission - these are families navigating some of the hardest moments of their lives, and every great hire you onboard helps serve them better.
• Reliable & Consistent: You show up, follow through, and deliver the same high-quality experience for candidate number fifty as you did for candidate number one.
• Team Player: You support a broader TA team and step in where needed without being asked.
• Grounded & Focused: You don't get rattled by volume or complexity - you stay organized, stay professional, and get it done.

Indiana University Health isunlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.