Onboarding Consultant

Socket.dev; Alpharetta (GA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Short/Long Term Disability

Life Insurance

401(k) with company match

Paid Holidays

SIS Cares Day

Hybrid work environment

Job summary

Surgical Information Systems (SIS) is seeking an Associate Implementation Consultant to support SIS Complete deployments for ambulatory surgery centers and hospital perioperative teams. You will be the application subject matter expert from initiation to post-activation support.

Responsibilities include configuring the application, training users, and coordinating with clients, vendors, and SIS to ensure successful go-lives.

Qualifications

• Exposure to healthcare industry, ASC preferred.
• Experience with SAAS software implementations.
• Strong verbal and written communication across organizational levels.

Responsibilities

• Assist clients with application configuration and reconfigure based on needs.
• Learn and perform project management tasks through the project lifecycle.
• Train administrative and end users on SIS Complete.

Skills

Healthcare industry knowledge

SAAS implementations

Interpersonal communication

Train end users

Project coordination

Time management

Travel readiness

Education

Bachelor’s degree

Job description

For 30 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS).

Serving over 2,900 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes.

Recognized as the No. 1 ASC EHR vendor by Black Book for 11 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2026, 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance.

Discover how SIS can help you Operate Smart™ at sisfirst.com.

The Associate Implementation Consultant is the application subject matter expert throughout the implementation of the SIS Complete application and will contribute to the success of implementation projects from initiation to post activation support.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

• Assist clients with application configuration, based on user needs and industry standards
• Learn and Perform project management tasks to take clients through project life cycle
• Train administrative and end users on the application.
• Work with Managers to determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS).
• Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project; including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, and issue tracking, and escalation.
• Learn to identify client-associated risks and provide actions or solutions.
• Give a hands-on approach to the implementation process.
• Help to identify possible risks with the client on a continual basis during the project life cycle
• Review, assess, and help manage the application scope of work and scheduling.
• Exposure to and use of ASC billing practices
• Assist and focus client in directing resources and efforts to achieve project goals.
• Address client’s application issues and close all issues before transition to Support.

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

EDUCATION DESIRED:

Bachelor’s degree strongly preferred.

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

• Exposure to or Coursework with healthcare industry, ASC industry preferred
• Exposure to coursework with SAAS software implementations
• Skill in interpersonal communication, both verbal and written, across all levels of an organization.
• Must be able to take a friendly approach to teaching all level of end users.
• Must be able to motivate others to learn.
• Strong organization and time management skills.
• Skill in problem solving in order to provide issue resolution and troubleshoot where necessary.
• Ability to work in a collaborative, team environment while taking ownership for one’s project.
• Ability to take initiative and be a self-starter while working on projects.
• Ability to quickly learn new concepts and apply them to new situations.
• Will work in office 3 days per week
• Travel up to 75%

SPECIFIC KNOWLEDGE & SKILLS DESIRED:

• Experience with ASC Clinical and Billing Practices
• Knowledge of perioperative regulatory compliance and best practice recommendations.

BENEFITS:

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day
• Hybrid environment depending on the role

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses. Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply. At this time we are unable to sponsor H1B candidates