On-Site Warranty Technician — Pools & Pavers

Apex Pavers & Pools; Monterey (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A reputable construction company in California is seeking a Warranty Technician responsible for addressing post-construction warranty issues, ensuring customer satisfaction and quality standards. The ideal candidate should have some experience in pool or paver construction, excellent problem-solving skills, and a commitment to customer service. This role includes hands-on repairs and customer communication, making it essential for maintaining high service levels.

Qualifications

• Previous experience in pool construction, paver installation, or warranty service is preferred.
• Basic understanding of pool equipment, plumbing, and masonry repairs.
• Valid driver’s license and clean driving record.

Responsibilities

• Respond to warranty service requests promptly and professionally.
• Diagnose, repair, or schedule repairs for warranty-related issues.
• Perform minor repairs and adjustments on-site.
• Document warranty issues and actions taken.
• Communicate with customers to provide updates and service.

Skills

Problem-solving

Customer service

Communication

Organization

Attention to detail

Job description

A reputable construction company in California is seeking a Warranty Technician responsible for addressing post-construction warranty issues, ensuring customer satisfaction and quality standards. The ideal candidate should have some experience in pool or paver construction, excellent problem-solving skills, and a commitment to customer service. This role includes hands-on repairs and customer communication, making it essential for maintaining high service levels.