On-site Virtual Monitoring Specialist

Trinity Health Of New England; Hartford (CT); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Innovative patient-centric environment

Great benefits

Career growth and advancement

Diverse and inclusive culture

Job summary

Trinity Health Of New England is seeking an on-site Virtual Monitoring Attendant to join our mission-driven care team. You will assist nursing staff by continuously monitoring patients via remote camera systems and ensure safety, comfort and privacy at all times.

The ideal candidate supports the plan of care, communicates clearly with staff and patients, and maintains vigilance while on duty. This 36-hour, day shift runs 7:00 a.m. to 7:30 p.m. with every-other weekend/holiday schedule.

Qualifications

• Education: High school diploma or equivalent.
• Capable of continuous monitoring of up to 16 patients.
• Ability to communicate verbally, calmly and courteously in stressful situations
• Ability to work Independently maintaining accuracy, consistency and maintaining patient confidentiality.
• Basic Computer skills
• Ability to pass drug screenings and background checks

Responsibilities

• Exceptional Patient Care: Maintains visual observation at all times, monitoring patient behaviors and movements. Remains alert at all times while on duty and recognizes behaviors that could result in potential harm to patient. Supports the plan of care for patient requiring virtual monitoring. Verbally redirects patient over digital 2-way audio device. Immediately summons the nursing staff if the patient requires assistance. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
• Excellent Communications: Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors
• Maintain Patient Safety: Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality

Skills

Verbal communication

Independent work

Attention to detail

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Trinity Health Of New England is seeking an on-site Virtual Monitoring Attendant to join our mission-driven care team. You will assist nursing staff by continuously monitoring patients via remote camera systems and ensure safety, comfort and privacy at all times.

The ideal candidate supports the plan of care, communicates clearly with staff and patients, and maintains vigilance while on duty. This 36-hour, day shift runs 7:00 a.m. to 7:30 p.m. with every-other weekend/holiday schedule.