On-Site Urgent Care Office Supervisor

Summit Health Management; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Life insurance

Disability insurance

Vision

FSA coverage

401k savings plan

Job summary

VillageMD is seeking an Office Supervisor to oversee administrative, financial, and operational aspects of an urgent care site. You will manage non-provider staff, support a patient-centered experience from welcome to discharge, and partner with the Practice Manager to ensure efficient daily operations.

Qualifications include a High School Diploma or GED, a Bachelor's degree preferred in management or related field, or relevant supervisory experience.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in management, business or related field preferred.
• Minimum 1 year of supervising or managing experience required.
• Strong communication and computer skills.
• Bilingual language skills may be required based on site location.
• Basic Life Support (BLS) certification required at time of hire.

Responsibilities

• Site Management: oversee site performance, registrations, follow-up after discharge, schedule non-providers, order supplies, open/close site, support admin tasks.
• People Management: coach, develop staff, interview, performance reviews, employee relations with HR.
• Business and Patient Management: maintain patient confidentiality, resolve disputes, monitor patient satisfaction.

Skills

Multitasking

Communication

Computer skills

Bilingual

BLS certification

Education

High School Diploma or GED

Bachelor’s degree in management or business preferred

Management experience in lieu of degree

Job description

VillageMD is seeking an Office Supervisor to oversee administrative, financial, and operational aspects of an urgent care site. You will manage non-provider staff, support a patient-centered experience from welcome to discharge, and partner with the Practice Manager to ensure efficient daily operations.

Qualifications include a High School Diploma or GED, a Bachelor's degree preferred in management or related field, or relevant supervisory experience.