On-Site Systems Engineer: IT & Network Guardian

GRUBBRR®

Boca Raton (FL)

On-site

USD 65,000 - 90,000

Full time

2 days ago

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Job summary

GRUBBRR in Boca Raton, FL is seeking a Systems Engineer to join our on-site team. The role acts as the security guard for our company, performing upgrades, maintenance, and installations, while educating employees and serving as the first point of contact for technical needs.

You will manage a Jira-based helpdesk, integrate SaaS systems, maintain network gear, and deploy devices with Intune and Mosyle. The position requires strong time management, clear communication, and a proactive customer

Qualifications

Bachelor's degree in technology or computer science, or 5+ years IT experience.
Experience with Office 365 and/or Google Workspace.
Strong Windows 11 troubleshooting skills.
Knowledge of operating systems, hardware, and performance-monitoring tools.
Strong proactive customer service skills.

Responsibilities

Manage a JIRA-based helpdesk to resolve break/fix and access request tickets.
Integrate SaaS systems to streamline workflows (e.g. enabling SSO and SCIM).
Maintain the entire network stack, including Aruba switches, FortiGate firewalls, and UniFi access points.
Deploy and maintain a fleet of Dell and Apple devices using Intune and Mosyle MDMs.
Handle IT asset purchasing and inventory (hardware and software).
Assist with managing CCTV and access control systems.
Perform proactive internal audits and assist with external audits.
Document technology workflows and configurations.
Other duties as assigned.