On-Site Support Specialist

Motion; Dayton (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries is seeking an On-Site Support Specialist to operate primarily at a customer location. This role blends several nonexempt functions with over 50% of time spent on-site to support sales and service.

You will handle customer service tasks, assist as needed and may mentor teammates while performing duties such as ART, VMI, driving, and storeroom work at the site. A reliable, detail-oriented performer with strong communication is essential.

Qualifications

• High school diploma or GED plus 3–5 years related experience or equivalent.
• Reliability, organization and attention to detail required.
• Customer service and communication skills required.

Responsibilities

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions predominantly at a customer location, including ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Time management

Multi-tasking

Operation of moving equipment

Valid driver’s license

Forklift certification (possible)

Attention to detail

Organization

Education

High school diploma or GED and 3-5 years related experience

Tools

Basic computer skills

Job description

Summary

Under limited supervision, the On‑Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

Job Duties

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions predominantly at a customer location, including but not limited to: ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

Education & Experience

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience, or an equivalent combination.

Knowledge, Skills & Abilities

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi‑task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver’s license and good driving record required.

Physical Demands

• Must be able to move up to 100 lb and lift up to 50 lb.

Company Information & Benefits

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

EEO Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.