On-Site Support Spec

Motion Industries; Wichita (KS); On-site; USD 38,000 - 46,000; Full time

Job summary

Motion Industries is seeking an On-Site Support Specialist in Wichita, KS to perform customer-site duties under limited supervision. This full-time role involves providing on-site support with duties ranging from ART, VMI, driving, and customer service, often at the client location.

Requirements include a high school diploma or GED plus 3–5 years of related experience, strong communication and organizational skills, and the ability to multi-task with basic computer proficiency.

Qualifications

• High school diploma or GED required with 3–5 years of related experience.
• Customer service and communication skills required.
• Ability to multi-task and manage time effectively.
• Moderate computer skills and ability to use business systems.

Responsibilities

• Provides excellent customer service at the customer site to strengthen relations and sales.
• May mentor other employees.
• Performs on-site support functions (ART, VMI, driving, delivery, crib attendant, storeroom, customer service).
• Performs other duties as assigned.

Skills

Customer service

Communication

Time management

Multi-tasking

Attention to detail

Driving

Forklift operation (certified)

Education

High school diploma or GED

Job description

Wichita, KS, USA

Full time

R26_0000021713

SUMMARY

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver's license and good driving record required.

PHYSICAL DEMANDS

• Must be able to move up to 100 lbs and lift up to 50 lbs.

LICENSES & CERTIFICATIONS

None required.

SUPERVISORY RESPONSIBILITY

No Supervisory Responsibility

BUDGET RESPONSIBILITY

No

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

EEO STATEMENTS

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Equal employment opportunity, including veterans and individuals with disabilities.

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