On-Site Social Media Content Moderator – El Paso

Teleperformance USA; El Paso (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

A global business services company is seeking a Social Media Content Moderator for its El Paso, Texas location. Responsibilities include moderating user-generated content to ensure compliance with guidelines, reviewing sensitive materials, and providing insights for improvements. Candidates should possess attention to detail, communication skills, and a high school diploma. Previous customer service experience and comfort with digital technology are desired. The role involves working on-site and contributing to a collaborative team environment.

Qualifications

• Ability to work on-site at El Paso, Texas.
• Minimum of 6 months of customer service experience.
• Comfortable reviewing inappropriate content.

Responsibilities

• Moderate user-generated content on clients' platforms.
• Ensure content meets community guidelines.
• Investigate and resolve issues with content.

Skills

Attention to detail

Communication skills

Collaborative teamwork

Critical thinking

Solution-oriented

Education

High School Diploma or equivalent

Tools

Windows-based systems

Job description

A global business services company is seeking a Social Media Content Moderator for its El Paso, Texas location. Responsibilities include moderating user-generated content to ensure compliance with guidelines, reviewing sensitive materials, and providing insights for improvements. Candidates should possess attention to detail, communication skills, and a high school diploma. Previous customer service experience and comfort with digital technology are desired. The role involves working on-site and contributing to a collaborative team environment.