On-Site Shared Services Specialist - Finance & Operations

Owens Corning

Toledo (OH)

On-site

USD 55,000 - 75,000

Full time

8 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Owens Corning is seeking a Captive Shared Services Process Specialist to join our Toledo, OH team. You will drive process execution within Global Supply Chain and the GBS organization, ensuring efficiency and reliability in day-to-day operations.

This on-site role emphasizes customer relationships, data accuracy, and cross-functional collaboration. You will work with SAP and CRM systems, support back-office activities, monitor KPIs, and contribute to continuous improvement initiatives across the

Qualifications

Minimum 3–5 years' work experience in Customer Service, Logistics or Supply Chain.
Experience with CRM and SAP preferred.
High school diploma required; associates or bachelor's degree preferred.
Strong communication, time management and problem-solving skills.

Responsibilities

Build relationships within the functional and cross-functional organization.
Understand business needs of customers and execute day-to-day operations efficiently.
Enact electronic ordering processes and resolve orders with errors.
Manage Third Party orders and back-office tasks (records, claims, capacity, portals).
Review KPIs and share best practices to improve team performance.
Leverage tools/technology to improve customer experience and ensure timeliness.