On-Site Service Manager | Pest Control Lead (Williston, VT)

Orkin; Williston (VT); On-site; USD 70,000 - 95,000; Full time

Job summary

Orkin in Williston, VT is seeking a Service Manager to lead daily service operations on-site. This full-time role oversees scheduling, route efficiency, service quality, coaching field staff, and ensuring safety and customer service standards.

You will partner with local leadership to meet branch goals, address customer concerns, and drive process improvements, while maintaining accurate records and monitoring operational metrics.

Qualifications

• Demonstrated leadership and ability to coach team members.
• Strong customer service skills and client relationship building.
• Experience managing schedules, routes, and field workflows.
• On-site work in Williston, VT with safety and compliance focus.

Responsibilities

• Oversee daily service operations and scheduling.
• Coach field staff and provide performance feedback.
• Monitor service quality, safety, and customer satisfaction.
• Maintain records and track operational metrics.

Skills

Leadership & team management

Customer service & communication

Scheduling & route optimization

Operational & organizational

On-site readiness

Education

High school diploma or equivalent

Job description

Orkin in Williston, VT is seeking a Service Manager to lead daily service operations on-site. This full-time role oversees scheduling, route efficiency, service quality, coaching field staff, and ensuring safety and customer service standards.

You will partner with local leadership to meet branch goals, address customer concerns, and drive process improvements, while maintaining accurate records and monitoring operational metrics.