On-Site Senior Technical Writer - Navy C4I & Visio

Forge Forward Inc.; Charleston (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

Forge Forward Inc. in Charleston, SC seeks an experienced Technical Writer with expert Visio skills to support Navy C4I engineering efforts on‑site at the client location.

Daily collaboration with engineers, cybersecurity, product owners, and program staff is required to capture updates and manage documentation across CM/KM life cycles. The role emphasizes ensuring accuracy, traceability, and accessibility of technical documentation, diagrams, and knowledge assets using CMPro, Jira, Confluence,

Qualifications

• Bachelor's degree in English, Journalism, Technical Writing, Information Management, Information Technology, Engineering, Cybersecurity, or related field.
• U.S. citizen with active SECRET clearance and current SSBI/T5 investigation; TS/SCI clearance desired.
• Seven (7) years of experience supporting technical documentation in DoD environments.

Responsibilities

• Maintain configuration‑controlled technical documentation, knowledge assets, and engineering artifacts in support of Navy C4I engineering efforts.
• Support configuration management activities including item identification, baselines, status accounting, change tracking, and release documentation.
• Use CMPro to support configuration management records, ECR workflows, document updates, and related control processes.
• Coordinate with engineers, cybersecurity, and program staff to collect, validate, update, and maintain engineering documentation and knowledge artifacts.
• Build and maintain Confluence knowledge bases, SOP libraries, Agile documentation spaces, and reusable knowledge assets.
• Use SharePoint, Microsoft Teams, and other platforms to organize, publish, archive, and control access to program docs and knowledge repositories.
• Support Jira‑based Agile workflows by attending sprint planning, standups, backlog refinement, sprint reviews, and release planning to track documentation, CM, and KM work.
• Draft, revise, edit, format, and maintain technical documentation including user guides, technical manuals, SOPs, engineering reports, and contract deliverables.
• Review engineer‑authored content for clarity, structure, consistency, version accuracy, and compliance with DoD, Navy, program, and style requirements.
• Maintain document templates, glossaries, naming conventions, metadata, content libraries, and reusable knowledge structures to improve consistency and efficiency across teams.
• Manage documentation review cycles, adjudicate comments, track approvals, maintain version histories, and ensure timely delivery of documents.
• Create, update, maintain, and version‑control Visio diagrams including network diagrams, system architecture, cybersecurity diagrams, data flows, and related views.
• Demonstrate proficiency with Microsoft Office Suite, Adobe Acrobat, Jira, Confluence, SharePoint, and Teams.
• Expert skill in the use of Visio is required.
• Familiarity with CM, KM, Agile/Scrum environments, DoD doc lifecycles, and technical doc practices.

Skills

Visio

Jira

Confluence

SharePoint

Documentation

Agile/Scrum

Technical writing

Education

Bachelor's degree in English, Journalism, Technical Writing, Information Management, Information Technology, Engineering, Cybersecurity, Business

Tools

CMPro

Jira

Confluence

SharePoint

Microsoft Office

Adobe Acrobat

Visio

Job description

Forge Forward Inc. in Charleston, SC seeks an experienced Technical Writer with expert Visio skills to support Navy C4I engineering efforts on‑site at the client location.

Daily collaboration with engineers, cybersecurity, product owners, and program staff is required to capture updates and manage documentation across CM/KM life cycles. The role emphasizes ensuring accuracy, traceability, and accessibility of technical documentation, diagrams, and knowledge assets using CMPro, Jira, Confluence,