On‑Site Roofing Specialist: Inspections & Repairs

Trinity Solar; Holyoke (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Trinity Solar is seeking a Roofing Service Technician to perform on-site inspections and approved repairs for residential roofing service and warranty concerns. This field-based role requires diagnosing visible roofing issues, completing quality repairs within scope, and documenting findings with clear photos and service notes.

You will travel to service and warranty appointments, inspect roofs, perform repairs, capture before/after photos, and communicate with homeowners while maintaining

Qualifications

• Experience in residential roofing repair, installation, inspection, or related exterior construction work.
• Working knowledge of common residential roof systems, roofing materials, flashing details, penetrations, ventilation, and leak-diagnosis practices.
• Ability to safely use ladders, hand tools, power tools, and required fall-protection equipment.
• Ability to work on roofs, climb ladders, lift and carry materials and tools, and work outdoors in varying weather conditions.
• Ability to independently assess visible conditions, follow assigned repair scope, and recognize when escalation is required.
• Clear written communication skills for concise service notes and photo documentation.
• Professional customer-service approach and ability to work respectfully at occupied residential properties.

Responsibilities

• Travel to assigned residential service, warranty, leak, inspection, and repair appointments.
• Inspect roofing systems to identify visible deficiencies, likely leak sources, installation issues, weather-related damage, and component failures.
• Evaluate accessible roofing components such as shingles, underlayment, flashing, and penetrations.
• Perform approved roofing repairs within assigned scope (e.g., shingle replacement, flashing repair, penetration sealing).
• Take clear before, during, and after photos showing the reported concern, observed condition, repair performed, and completed condition.
• Complete required inspection reports, service tickets, repair notes, and photo uploads accurately and promptly.
• Document observations, repairs, what could not be repaired, and recommended next actions.
• Communicate professionally with homeowners while on site and explain the purpose of the visit and work completed.
• Escalate out-of-scope conditions and safety concerns through internal process.
• Maintain company vehicle, tools, ladders, PPE, and service inventory in safe, organized condition.

Skills

Roofing repair experience

Safety-conscious

Customer service

Ability to climb ladders

Clear written communication

Tools

Smartphone usage

Power tools

Job description

Trinity Solar is seeking a Roofing Service Technician to perform on-site inspections and approved repairs for residential roofing service and warranty concerns. This field-based role requires diagnosing visible roofing issues, completing quality repairs within scope, and documenting findings with clear photos and service notes.

You will travel to service and warranty appointments, inspect roofs, perform repairs, capture before/after photos, and communicate with homeowners while maintaining