On-Site ROI Medical Records Specialist - Cedar Park, TX

Sharecare; Cedar Park (TX); Sur place; USD 35 000 - 46 000; Plein temps

Résumé du poste

Sharecare is seeking an on-site Records Clerk in Cedar Park, TX to process release of information requests with accuracy and privacy. The role requires navigating patient charts, scanning records, and transmitting data per HIPAA and company policies.

Candidates should have a High School Diploma or GED, at least 2 years in medical records, and strong Word/Excel skills for efficient document handling and invoicing. Local applicants preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years in a medical records setting preferred.
• Strong computer skills; proficient with Word and Excel.
• Ability to type 50 wpm.
• Excellent organizational and customer service skills.
• Local to Cedar Park, TX.

Responsabilités

• Process release of information requests promptly and accurately.
• Retrieve patient charts, scan, and transmit according to procedures.
• Validate requests and maintain HIPAA compliance.
• Perform quality checks on releases and invoicing.
• Maintain neat work area and professional appearance.

Connaissances

Typing 50 wpm

Microsoft Word

Microsoft Excel

Organizational skills

Customer service

Team player

Self-motivated

Multi-tasking

Formation

High School Diploma (GED)

Outils

Microsoft Word

Microsoft Excel

Description du poste

Job Description:Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.Job Summary:This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.*This position requires working on-site at a hospital facility in Cedar Park, TX.Essential Functions:Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.Date stamps all requests and highlights pertinent data to facilitate processing.Validates requests and authorizations for release of medical information according to established procedures.Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.Maintain equipment in excellent operating condition (inside and out).Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.Maintains a neat, clean, and professional personal appearance and observes the dress code established.Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.Maintains working knowledge of the existing state laws and fee structureWorks within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogsCarries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.Maintains confidentiality, security and standards of ethics with all information.Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.Qualifications:High School Diploma (GED) requiredA minimum of 2 years prior experience in a medical records department or like setting preferredMust have strong computer software experience - general working knowledge of Microsoft Word and Excel requiredExcellent organizational skills a mustMust be able to type 50 wpmMust be able to use fax, copier, scanning machineMust be willing to learn new equipment and processes quickly.Must be self-motivated, a team playerMust have proven customer satisfaction skillsMust be able to multi-taskLocal to Cedar Park, TX!Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.