On-Site ROI Medical Records Specialist - Cedar Park, TX

Sharecare Operating Company; Cedar Park (TX); Presencial; USD 22.000 - 30.000; Tempo integral

Resumo da vaga

Sharecare is seeking a on-site Medical Records Clerk in Cedar Park, TX to process release of information requests with a focus on HIPAA compliance and accuracy. The role requires a High School Diploma or GED and at least 2 years in a medical records setting, plus proficiency in Word and Excel and typing 50 wpm.

You will safeguard patient privacy, validate requests, and perform quality checks while providing excellent customer service. Local candidates preferred.

Qualificações

• High School Diploma or GED required.
• Minimum of 2 years experience in a medical records environment preferred.
• Proficient in Microsoft Word and Excel.
• Ability to type at least 50 words per minute.
• Local to Cedar Park, TX.

Responsabilidades

• Process release of information requests accurately and timely.
• Safeguard patient privacy and ensure HIPAA compliance.
• Validate requests and authorizations before releasing information.
• Perform quality checks for accuracy and proper invoicing.
• Maintain equipment and work area in good condition.
• Provide professional customer service and respond to inquiries.

Conhecimentos

Typing 50 wpm

Microsoft Word

Microsoft Excel

HIPAA compliance

Medical records

Formação

High School Diploma (GED)

Descrição da vaga

Job Description

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com .

Job Summary

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

This position requires working on-site at a hospital facility in Cedar Park, TX.

Essential Functions

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task
• Local to Cedar Park, TX!

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.