On-Site Retail Experience Leader

Carhartt; Bend (OR); On-site; USD 28,000 - 33,000; Full time

Job summary

Carhartt in Bend, Oregon seeks a Store Associate Supervisor to lead a team, deliver exceptional customer experiences, and support store operations on-site. The role requires supervisory experience, merchandising know-how, and strong communication skills.

The candidate will help drive revenue, coach staff, and ensure a safe, profitable store environment. The position emphasizes engagement with the community, partnership events, and ongoing staff development, with a focus on maintaining Carhartt's

Qualifications

• High school diploma or GED required; college degree preferred.
• 1 year of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention knowledge.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized; bring to life the ultimate retail consumer experience.
• Support Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
• Support Store Leader and Assistant Store Leader with training, coaching and feedback of associates, ensuring positive growth throughout their journey.
• Support timely execution of store controls and operating standards (policy/procedure administration) to help the store be profitable and safe.
• Communicate with Store Leader regarding operations data; product information, trends, needs, local competition, events.
• Support revenue-building strategies set by Corporate and Store Leader and monitor metrics to achieve/exceed store goals.
• Assist with external partnerships and event promotions for the store's benefit.
• Support execution of community engagement events.
• Engage with local community to grow brand awareness.
• Assist with recruiting and identifying potential talent for all positions.
• Own personal development and professional growth.

Skills

Supervisory experience

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Staffing

Coaching

Training

Communication skills

POS systems

Microsoft Office

Education

HS Diploma or GED

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

Carhartt in Bend, Oregon seeks a Store Associate Supervisor to lead a team, deliver exceptional customer experiences, and support store operations on-site. The role requires supervisory experience, merchandising know-how, and strong communication skills.

The candidate will help drive revenue, coach staff, and ensure a safe, profitable store environment. The position emphasizes engagement with the community, partnership events, and ongoing staff development, with a focus on maintaining Carhartt's