ON-SITE RCM OPERATIONS ANALYST

Sun-Life-Health; Casa Grande (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Sun Life Health is seeking an experienced RCM Operations Analyst to drive revenue cycle performance across billing, claims, collections, denials, A/R, and reimbursement. The role focuses on turning data into insights, developing KPIs and dashboards, and providing recommendations to improve reimbursement and reduce denials.

Ideal candidates have 5+ years in healthcare revenue cycle, advanced Excel skills, and strong communication.

Qualifications

• 5+ years of healthcare revenue cycle experience.
• Strong knowledge of billing, claims, denials, collections, A/R, payer processes.
• Advanced Excel and data analysis skills.

Responsibilities

• Turn data into actionable insights to improve reimbursement and reduce denials.
• Develop KPIs, dashboards and performance reporting.
• Collaborate with Revenue Cycle leadership and cross-functional teams.

Skills

Revenue cycle experience

Advanced Excel

Data analysis

KPIs and dashboards

Communication skills

Education

Bachelor's degree

Tools

ClinicalWorks (eCW)

Job description

RCM Operations AnalystSun Life Health is seeking an experienced RCM Operations Analyst to help drive revenue cycle performance across billing, claims, collections, denials, accounts receivable, and reimbursement.In this role, you’ll turn financial and operational data into meaningful insights—identifying trends, researching root causes, developing KPIs and dashboards, and providing recommendations that improve reimbursement, reduce denials, increase collections, and strengthen overall revenue cycle performance. You’ll work closely with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office operations.What We’re Looking For:5+ years of healthcare revenue cycle experienceStrong knowledge of billing, claims, denials, collections, A/R, payer processes, and reimbursementAdvanced Excel and data analysis skillsExperience developing KPIs, dashboards, and performance reportingStrong analytical, problem-solving, and communication skillsBachelor’s degree preferred; equivalent experience consideredeClinicalWorks (eCW) and FQHC experience strongly preferredIf you’re an analytical problem-solver who enjoys digging into the numbers, identifying opportunities, and turning data into strategies that improve revenue cycle performance, we’d love to hear from you. Apply today and bring your expertise to Sun Life Health!