ON-SITE RCM OPERATIONS ANALYST

Sun Life Health; Casa Grande (AZ); On-site; USD 80,000 - 115,000; Full time

Job summary

Sun Life Health is seeking an experienced RCM Operations Analyst to drive revenue cycle performance across billing, claims, denials, AR, and reimbursement. You will turn financial and operational data into meaningful insights—identifying trends, researching root causes, and developing KPIs and dashboards.

Collaborate with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office to implement recommendations that reduce denials, increase collections, and

Qualifications

• 5+ years in healthcare revenue cycle
• Strong knowledge of billing, claims, denials, collections, A/R, payer processes
• Advanced Excel and data analysis skills
• Experience developing KPIs, dashboards, and performance reporting
• Strong analytical, problem-solving, and communication skills
• Bachelor's degree preferred; equivalent experience considered
• eClinicalWorks (eCW) and FQHC experience strongly preferred

Responsibilities

• Turn financial and operational data into meaningful insights—identifying trends, researching root causes, developing KPIs and dashboards, and providing recommendations that improve reimbursement and strengthen revenue cycle performance
• Collaborate with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office operations

Skills

Healthcare revenue cycle

Billing & claims

Excel & data analysis

KPIs & dashboards

Analytical communication

Education

Bachelor's degree preferred

Tools

eCW (eClinicalWorks)

FQHC experience

Job description

Job Details

Job Location: PALM CENTER ADMIN - CASA GRANDE, AZ 85122

Position Type: Full-time

Job Shift: 8:00am-5:00pm Monday-Friday

RCM Operations Analyst

Sun Life Health is seeking an experienced RCM Operations Analyst to help drive revenue cycle performance across billing, claims, collections, denials, accounts receivable, and reimbursement.

In this role, you'll turn financial and operational data into meaningful insights—identifying trends, researching root causes, developing KPIs and dashboards, and providing recommendations that improve reimbursement, reduce denials, increase collections, and strengthen overall revenue cycle performance. You'll work closely with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office operations.

What We're Looking For:

• 5+ years of healthcare revenue cycle experience
• Strong knowledge of billing, claims, denials, collections, A/R, payer processes, and reimbursement
• Advanced Excel and data analysis skills
• Experience developing KPIs, dashboards, and performance reporting
• Strong analytical, problem-solving, and communication skills
• Bachelor's degree preferred; equivalent experience considered
• eClinicalWorks (eCW) and FQHC experience strongly preferred