On-Site QA Lead, IDRE Eligibility

Capitol Bridge Puerto Rico Llc; Sector Toledo (PR); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401K Retirement plan

Vacation Leave and Sick Leave

Paid Training

Paid Holidays

Employee Assistance Program

Job summary

Capitol Bridge Puerto Rico is seeking an on-site Quality Analyst Lead for our Isabela site. The role will supervise the QC Analyst team across CMS/IDRE and CTS workflows, review audit findings for accuracy, and lead calibration to ensure consistent CTQ application.

The ideal candidate will have Lean Six Sigma Green Belt, 3+ years in QA/QC or auditing, and familiarity with CMS/IDRE tools. This position is on-site at Isabela, PR with a comprehensive benefits plan and ongoing training.

Qualifications

• Lean Six Sigma Green Belt preferred.
• 3+ years in Quality Assurance/Quality Control or auditing.
• Experience with CMS/IDRE workflows and audit systems.
• Proficiency with IDRE or CMS tools and case processing.
• Ability to plan calibration sessions and drive scorer consistency.

Responsibilities

• Supervise daily CMS/IDRE/CTS audit activities.
• Review and validate QC audit findings for accuracy against CTQs and SOPs.
• Lead calibration sessions to align scoring across auditors.
• Assign workload and balance audits across the QC Analyst team.
• Coach, mentor, and develop QC Analysts with regular feedback.
• Analyze audit data and present trends to QA leadership.
• Escalate systemic quality issues for root-cause analysis.
• Collaborate with Training to close skill gaps identified by audits.

Skills

Lean Six Sigma

Quality Assurance

Auditing

CMS

IDRE

Office 365

Tools

CMS Tools

Job description

Capitol Bridge Puerto Rico is seeking an on-site Quality Analyst Lead for our Isabela site. The role will supervise the QC Analyst team across CMS/IDRE and CTS workflows, review audit findings for accuracy, and lead calibration to ensure consistent CTQ application.

The ideal candidate will have Lean Six Sigma Green Belt, 3+ years in QA/QC or auditing, and familiarity with CMS/IDRE tools. This position is on-site at Isabela, PR with a comprehensive benefits plan and ongoing training.