On-Site Property Manager Assistant

Harbor Group Management in; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Clear Destination Inc. is seeking an Assistant Property Manager in Houston to support the Property Manager in daily financial, operational, and administrative tasks for a multifamily community.

You will handle rent collection, leasing support, financial reporting, and coordination with maintenance, aiming to ensure resident satisfaction and smooth property operations. Strong communication and organizational skills are essential in this fast-paced role.

Qualifications

• High School Diploma or equivalent required.
• Minimum of two years of experience in multifamily property management.
• Proficiency with Microsoft Office and property management software.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and collections.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices with proper coding and approvals.
• Assist with month-end close-out procedures and general ledger postings.
• Assist with leasing efforts including showing units and processing applications.
• Support lease renewals and educate residents on community policies.
• Coordinate with maintenance for timely unit turns and service requests.
• Act as on-site supervisor in the absence of the Property Manager.
• Maintain open communication with ownership/management and provide performance updates.

Skills

Strong communication

Organizational skills

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

Yardi

OneSite

MRI

Microsoft Office

Job description

AssistantProperty Manager

Job Title: AssistantProperty Manager

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY:The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multi-family residential community. This role plays a keyrolein resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:include the following but are not limited to the job specificationscontainedherein.Additionalduties or job functions that can be performed safely may berequiredasdeemednecessary by Harbor Group Management Company.

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.

• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.

• Process accountspayableand vendorinvoices;ensure proper coding, approvals, and reconciliation.

• Assistwith month-end close-out procedures, general ledger postings, and security deposit accounting.

• Assistin leasing efforts including showing units, processing applications, and executing lease agreements.

• Support lease renewal programs and educate new and prospective residents on community policies.

• Shop competitive properties regularly tomaintainmarket awareness.

• Respond promptly and professionally to resident complaints, service requests, and inquiries.

• Promote resident satisfaction and retention through excellent customer service and proactive communication.

• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.

• Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.

• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.

• Assistwith resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.

• Coordinate with the maintenance team to ensuretimelyunit turns and service requests.

• Act ason-site supervisor in the absence of the Property Manager.

• Assistin training and supervising property staff, delegating tasks asappropriate.

• Maintain open communication with ownership/management and provide community performance updates as needed.

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent.

• Minimum of two years of experience in multifamily property management.

• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.

• Proficient with Microsoft Office and Property Management software experience is a must.

• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.

• Proficiencyin social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.

• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.

• Must be customer-service oriented with the ability to interact professionally with residents and vendors.

• Valid driver’s licenserequired(for operating golf carts ifapplicable).

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