Assistant Property Manager

Harbor Group Management in; Virginia Beach (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Salaries

401(k) Plan

PTO & Holidays

Flexible Spending Accounts

Long-Term Disability

Life Insurance

Short-Term Disability

Health Savings Account

Wellness Perks

FinFit Financial Wellness

Legal Resources

Employee Apartment Discount

Employee Referral Program

Employee Assistance Program

Tuition Reimbursement

Volunteer & Community Service

Recognition & Awards

Job summary

Harbor Group Management in Virginia Beach seeks an Assistant Property Manager to support the Property Manager in day-to-day operations of a multifamily community. You will help with rent collection, leasing support, financial reporting, resident relations, and on-site operations to ensure smooth property performance.

The role requires at least two years of multifamily property management experience, proficiency with Microsoft Office and property management software, and strong organizational and

Qualifications

• Requires high school diploma or equivalent.
• Two years of multifamily property management experience.
• Strong knowledge of lease agreements, rent collection, and enforcement procedures.
• Proficient with Microsoft Office and property management software.
• Familiar with G/L postings and security deposit accounting.
• Knowledge of social media platforms is a plus.
• Excellent organizational and communication skills.
• Detail oriented with ability to manage multiple deadlines.
• Customer-service oriented in interactions with residents and vendors.
• Valid driver's license required.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and implement collections.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding and approvals.
• Assist with month-end close-out, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate residents on community policies.
• Shop competitive properties to maintain market awareness.
• Respond to resident inquiries and service requests professionally and promptly.
• Promote resident satisfaction and retention through proactive communication.
• Coordinate with maintenance for unit turns and service requests.
• Act as on-site supervisor in absence of Property Manager.
• Assist in training and supervising staff; delegate tasks.
• Maintain communication with ownership/management and provide performance updates.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service oriented

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

JOB SUMMARY:

The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multi-family residential community. This role plays a key role in resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

include the following but are not limited to the job specifications contained herein . Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate new and prospective residents on community policies.
• Shop competitive properties regularly to maintain market awareness.
• Respond promptly and professionally to resident complaints, service requests, and inquiries.
• Promote resident satisfaction and retention through excellent customer service and proactive communication.
• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.
• Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
• Coordinate with the maintenance team to ensure timely unit turns and service requests.
• Act as on -site supervisor in the absence of the Property Manager.
• Assist in training and supervising property staff, delegating tasks as appropriate .
• Maintain open communication with ownership/management and provide community performance updates as needed.

QUALIFICATIONS:

T o perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent .
• Minimum of two years of experience in multifamily property management .
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures .
• Proficient with Microsoft Office and Property Management software experience is a must .
• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
• Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred .
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment .
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team .
• Must be customer-service oriented with the ability to interact professionally with residents and vendors .
• Valid driver's license required (for operating golf carts if applicable). #LI-D2

WHAT WE OFFER:

• Competitive Salaries & Bonuses
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.