On-Site Property & Community Leader

FirstService Residential; Estero (FL); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid time off and holidays

401(k) with company match

Occasional travel for training

Job summary

FirstService Residential is seeking a Community Association Manager to lead on-site operations, collaborating with departments to meet company objectives and support the Board and residents.

You will oversee a team, ensure contract compliance, and manage site inspections, construction projects, and reporting via our portal. A CAM certification in Florida and strong leadership skills are required, with a focus on quality service and timely issue resolution.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor's degree in business or related field.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills.
• Knowledge and ability to apply Florida Statutes and Community documents.
• Developer experience and exposure preferred.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

3+ years experience in property ops/h—

Bachelor's degree in business

CAM certification (Florida)

Critical thinking & problem solving

MS Office proficiency

Leadership & interpersonal skills

Knowledge of Florida Statutes

Developer experience preferred

Education

Bachelor's degree in business or related field

CAM certification by Florida

Tools

Job description

FirstService Residential is seeking a Community Association Manager to lead on-site operations, collaborating with departments to meet company objectives and support the Board and residents.

You will oversee a team, ensure contract compliance, and manage site inspections, construction projects, and reporting via our portal. A CAM certification in Florida and strong leadership skills are required, with a focus on quality service and timely issue resolution.