On-Site Pharmacy Support Specialist

Sweetgrasspharmacyandcompounding; Mount Pleasant (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Sweetgrasspharmacyandcompounding is looking for a Patient Care Technician to support healthcare operations directly. This full-time, on-site role involves answering calls, managing prescriptions, and ensuring compliance with HIPAA standards.

The ideal candidate holds a high school diploma, has a current Pharmacy Technician registration in South Carolina, and at least a year of customer service experience, preferably in a pharmacy setting. Strong communication and multitasking skills are essential.

Qualifications

• At least 1 year of pharmacy technician or high-volume call center/customer service experience.
• Proficiency with pharmacy software, Slack, and multiline phone systems.
• Active Pharmacy Technician registration in South Carolina.

Responsibilities

• Answer and triage incoming calls from patients, prescribers, and clinics.
• Collect key details for safe and timely prescriptions.
• Document every interaction per HIPAA and SOP standards.

Skills

Strong communication skills

Ability to multitask

Problem-solving

Bilingual skills (e.g., English/Spanish)

Education

High school diploma or equivalent

Active and current Pharmacy Technician registration in South Carolina

Tools

Pharmacy software

Slack

Multiline phone systems

Job description

Sweetgrasspharmacyandcompounding is looking for a Patient Care Technician to support healthcare operations directly. This full-time, on-site role involves answering calls, managing prescriptions, and ensuring compliance with HIPAA standards.

The ideal candidate holds a high school diploma, has a current Pharmacy Technician registration in South Carolina, and at least a year of customer service experience, preferably in a pharmacy setting. Strong communication and multitasking skills are essential.