On-Site People Operations Coordinator I — Flexible Hours

SSA Consulting Group; Columbia (SC); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Zoo Membership

Meal Plans

Retail discounts

Partial same day pay available

Flexible hours

Job summary

SSA Group at Riverbanks Zoo & Garden is seeking a People Operations Coordinator I to join our hospitality-focused team on a part-time basis. The role covers onboarding, employee records, scheduling, and timekeeping, ensuring accurate, compliant processes across the employee lifecycle.

Working under site leadership, you will handle day-to-day questions on benefits, EAP, and leave, coordinate uniforms and site access, and maintain training records.

Qualifications

• 1–3 years of experience in HR support or onboarding coordination.
• Strong organizational skills and ability to manage multiple tasks.
• Strong communication and customer service with internal partners.
• Experience supporting onboarding or orientation for hourly staff preferred.
• Familiarity with pre-employment documentation and onboarding compliance requirements such as I-9s preferred.
• All educational backgrounds accepted; experience considered.
• Bilingual skills, if relevant to workforce population, a plus.

Responsibilities

• Support the on-site employee experience from hire to exit, helping create a culture where team members feel welcomed and valued.
• Assist HQ-led initiatives and local engagement activities — recognition programs, team events, experience improvements — under leadership.
• Serve as the first point of contact for day-to-day questions on EAP, leave, and benefit programs.
• Reinforce 452 Hospitality principles within the team.
• Support the recruiting cycle for hourly roles — postings, pipeline management, screening, interview coordination.
• Build and maintain relationships with schools, workforce organizations, and community partners to sustain a candidate pipeline.
• Ensure job postings follow employment law and internal standards, and track recruiting metrics and hiring event outcomes.
• Execute assigned onboarding coordination tasks and start-date readiness for every new team member.
• Complete new hire documentation accurately and on time, including state-specific required forms and training records.
• Coordinate uniforms, name badges, and site access credentials ahead of each start date.
• Does not hold audit or compliance-metric accountability for onboarding; flags incomplete tasks to leadership.
• Serve as an on-site contact for timeclock functionality, troubleshooting and escalation.
• Complete timekeeping approvals and ensure employee time records are accurate and submitted on payroll deadlines.
• Help department managers track attendance trends and flag discrepancies.
• Coordinate site-level training for new hires and frontline team members.
• Track completion of required training and maintain training records to company standard.
• Support employee separations with compliant offboarding documentation.
• Support site-level recordkeeping and SSAfety documentation standards for audits.
• Lead by example and maintain a positive team culture.

Skills

Organizational skills

Attention to detail

Multi-tasking

Communication

Customer service

Bilingual skills

Education

All educational backgrounds accepted

Job description

SSA Group at Riverbanks Zoo & Garden is seeking a People Operations Coordinator I to join our hospitality-focused team on a part-time basis. The role covers onboarding, employee records, scheduling, and timekeeping, ensuring accurate, compliant processes across the employee lifecycle.

Working under site leadership, you will handle day-to-day questions on benefits, EAP, and leave, coordinate uniforms and site access, and maintain training records.