On-Site Patient Services Coordinator

KPH HEALTHCARE SERVICES, INC; City of Syracuse (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

KPH Healthcare Services, Inc. in Syracuse, NY seeks a clerical/support role within Specialty Pharmacy. Responsibilities include typing, filing, mailing, and assisting with prescription processing and prior authorizations.

The role involves facilitating cashing out prescriptions, supporting call center operations, and handling distribution of paperwork. The position requires 100% on-site attendance at the facility.

Qualifications

• Typing, filing, faxing, photocopying, and mailing.

Responsibilities

• Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing.
• Facilitate cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
• Organize and mail letters to patients.
• Assist with the prior authorization process by distributing paperwork.
• Provide support to Call Center Representatives not working on site.
• Assist with miscellaneous reporting tasks for call center operations.
• Support Patient Care Advocate activities including inbound calls, prescription and delivery setup based on call volume.

Job description

KPH Healthcare Services, Inc. in Syracuse, NY seeks a clerical/support role within Specialty Pharmacy. Responsibilities include typing, filing, mailing, and assisting with prescription processing and prior authorizations.

The role involves facilitating cashing out prescriptions, supporting call center operations, and handling distribution of paperwork. The position requires 100% on-site attendance at the facility.