On-site Orthopedic Front Desk Specialist

MedVanta, LLC; Baltimore (MD); Sur place; USD 2 066 000 - 3 444 000; Plein temps

Résumé du poste

OrthoMaryland is seeking a Full-time Medical Receptionist at our Lutherville location. You will greet patients, prepare them for visits, verify insurance details, and ensure accurate billing information. The role emphasizes customer service, confidentiality, and coordination with clinicians and staff.

You will handle check-ins/outs, answer questions, collect copayments, and maintain patient accounts while upholding HIPAA and core company values in a busy orthopaedic practice.

Qualifications

• Must be able to multitask effectively; critical time management skills necessary
• Understanding of basic healthcare terminology
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike

Responsabilités

• Checks in and checks out patients in a timely, friendly manner
• Comforts patients by answering any questions they may have
• Discusses patient balances and collects Copayment/Balances
• Maintains patient accounts by verifying insurance information and coordinating with relevant staff members for payment and referral requirements
• Keeps doctors, physician assistants, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
• Protects patients’ right to confidentiality; mandatory familiarity with HIPAA
• Exhibit strong customer service skills in daily interaction with the public, staff, and physicians in the performance of job duties
• Maintain a professional demeanor at all times, keeping the company's Core Values and Shared Purpose at the forefront of your actions
• Collaborating in the process to protect Patient Health Information
• Processing the collection of Copayments/Balances
• Scheduling with both the patient and provider schedules in mind
• Understanding and Verifying Insurance Eligibility and the requirements of those plans
• Responsibility for daily collection reconciliation
• Performs all other duties as assigned

Connaissances

Multitasking

Healthcare terminology

Patient communication

Description du poste

OrthoMaryland is seeking a Full-time Medical Receptionist at our Lutherville location. You will greet patients, prepare them for visits, verify insurance details, and ensure accurate billing information. The role emphasizes customer service, confidentiality, and coordination with clinicians and staff.

You will handle check-ins/outs, answer questions, collect copayments, and maintain patient accounts while upholding HIPAA and core company values in a busy orthopaedic practice.