On-Site Ophthalmic Imaging Admin Specialist

Oregon Health & Science University

Portland (OR)

On-site

USD 25,000 - 30,000

Full time

30 hours ago
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Job summary

OHSU Casey Eye Institute in Portland, OR, seeks an Administrative Support specialist for the Ophthalmic Imaging division. You will handle patient intake, scheduling, referrals, and imaging workflows in a busy clinical setting.

The role emphasizes HIPAA-compliant handling of images, coordination with physicians and PAS, excellent customer service, and the ability to multitask in a fast-paced environment. On-site, full-time position with strong team collaboration.

Qualifications

  • Experience in a clinical setting.
  • MS Office proficiency (Word/Excel/Outlook/PowerPoint).
  • Typing 30-45 wpm.
  • Experience with online scheduling.
  • Reliable, punctual and attendance record.
  • Able to multitask in a fast-paced environment.
  • Excellent organizational and communication skills.
  • Strong customer service and patient advocacy.

Responsibilities

  • Check patients into Imaging Department.
  • Verify physician orders in iProc.
  • Verify insurance authorizations.
  • Answer phones and schedule appointments.
  • Mail CDs of images to patients.
  • Enter referrals to Imaging Department.
  • Coordinate patient tracking to hospital/ED.
  • Coordinate IV Team support as needed.
  • Communicate with teams and Epic Secure Chat.
  • Maintain HIPAA-compliant image handling.
  • Provide high quality customer service to external and internal customers.

Skills

MS Office
Typing 30-45 wpm
Online scheduling
Customer relations
Interpersonal skills
Communication skills

Job description

OHSU Casey Eye Institute in Portland, OR, seeks an Administrative Support specialist for the Ophthalmic Imaging division. You will handle patient intake, scheduling, referrals, and imaging workflows in a busy clinical setting.

The role emphasizes HIPAA-compliant handling of images, coordination with physicians and PAS, excellent customer service, and the ability to multitask in a fast-paced environment. On-site, full-time position with strong team collaboration.

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