On-Site Operations Leader (Warehouse) | Health Benefits, PTO

Poppy & Pout; Idaho Falls (ID); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Unlimited time off

Job summary

The Operations Manager oversees daily operations at our Idaho Falls warehouse, leading Production, Inventory, Shipping, Logistics, and R&D managers. You'll set goals, remove bottlenecks, coach leaders, and ensure on-time launches while building our white label/private label processes.

This on-site role requires hands-on leadership and a focus on safety and efficiency. You'll work from forecasts, manage KPIs, and partner with the Systems Director to keep operations running smoothly in a

Qualifications

• 3+ years in operations or production supervision at a production or warehouse setting.
• Ability to set goals and KPIs and manage day-to-day work through dashboards.
• Direct, constructive communicator with strong problem-solving skills.
• Proven ability to coach managers, hold teams accountable, and build a positive floor culture.
• Able to juggle multiple departments and shifting priorities, especially during peak season.
• Comfortable using AI tools to analyze data, build reports, and solve problems faster.
• Hands-on: you’d rather identify bottlenecks on the floor than read about them.

Responsibilities

• Hold regular 1:1s with each department manager and set quarterly goals (OKRs).
• Own performance reviews and raise recommendations, and help departments plan restructures.
• Co-lead weekly planning meetings with the Systems Director and run sessions with team leads.
• Coach managers through conflicts and escalate sensitive matters to HR.
• Build team culture through recognition, events, and a small rewards budget.
• Spend real time on the production and shipping floor each week.

Skills

Operations leadership

Goals & KPIs

Coaching managers

Cross-department prioritization

AI tools (Claude/ChatGPT)

Hands-on problem solving

Education

Bachelor's degree in Business, Operations, Supply Chain, or related field

Tools

ShipHero

Katana

Shopify

Job description

The Operations Manager oversees daily operations at our Idaho Falls warehouse, leading Production, Inventory, Shipping, Logistics, and R&D managers. You'll set goals, remove bottlenecks, coach leaders, and ensure on-time launches while building our white label/private label processes.

This on-site role requires hands-on leadership and a focus on safety and efficiency. You'll work from forecasts, manage KPIs, and partner with the Systems Director to keep operations running smoothly in a