On-site Operations Leader for Adolescent Mental Health Programs

Adolescent Wellness Academy; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Adolescent Wellness Academy in Davie, FL is hiring an Operations Manager to run daily PHP/IOP programs. You will ensure staff coverage, scheduling, documentation, and a safe, structured environment for teens and families during program hours.

You will triage issues, delegate tasks, and lead Wellness Coordinators and behavioral health staff. Strong organizational and people leadership skills are essential, along with attention to compliance and quality of care.

Qualifications

• 3+ years of operations, supervisory, or program management experience.
• Strong documentation and compliance awareness to catch errors before audit findings.
• Calm under pressure with ability to de-escalate and hold teams accountable.

Responsibilities

• Oversee daily program operations including scheduling, coverage, census, and program flow.
• Supervise Wellness Coordinators and BHTs; provide direction, feedback, and accountability.
• Identify and triage operational and compliance risks in real time.
• Manage staff scheduling and same-day coverage when callouts occur.
• Oversee attendance tracking, intake logistics, and daily census reporting.
• Monitor documentation completion and elevate gaps immediately.
• Coordinate facility needs, supplies, and general administrative operations.
• Support incident reporting, safety protocols, and compliance processes.
• Serve as the operational point of contact for therapists, front staff, and leadership during program hours.
• Communicate changes to the team clearly, calmly, and with appropriate urgency.

Skills

Operations

Supervisory

Program Management

Documentation

Compliance

Staff Scheduling

Client Experience

Education

Bachelor's degree

Job description

Adolescent Wellness Academy in Davie, FL is hiring an Operations Manager to run daily PHP/IOP programs. You will ensure staff coverage, scheduling, documentation, and a safe, structured environment for teens and families during program hours.

You will triage issues, delegate tasks, and lead Wellness Coordinators and behavioral health staff. Strong organizational and people leadership skills are essential, along with attention to compliance and quality of care.