On-Site Operations Leader – Anchorage

LSG Lufthansa Service Holding AG; Anchorage (AK); On-site; USD 83,000 - 104,000; Full time

Benefits offered by this job

Health coverage day 1

Life Insurance – Day 1

Tuition Reimbursement

Paid vacation & holidays

401(k) with company match

Free meals & parking

Credit union membership

Advancement opportunities

Job summary

SkyChefs in Anchorage is seeking an Operations Manager to lead day-to-day operations, plan staffing, and drive efficiency while meeting customer expectations. You will oversee safety, quality, and cost controls in a fast-paced aviation services environment.

Ideal candidates have 5+ years of leadership in operations, strong budgeting and scheduling skills, and proven ability to improve processes. This on-site role offers comprehensive benefits and advancing opportunities within SkyChefs.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of leadership experience in operations, logistics, or related environments.
• Experience managing large teams in a fast-paced operational setting.
• Strong understanding of workforce planning, scheduling, and performance management.
• Experience managing budgets, labor costs, and productivity metrics.
• Ability to solve problems quickly and make effective decisions under pressure.
• Strong communication, leadership, and relationship-building skills.
• Proven ability to improve processes and drive operational results.
• Proficiency with Microsoft Office applications.

Responsibilities

• Lead and manage day-to-day operational activities to meet and exceed customer expectations.
• Develop staffing plans, schedules, and workforce strategies to support operational demands.
• Monitor productivity, labor utilization, quality standards, and operating costs.
• Ensure efficient movement and delivery of products, equipment, and services while maintaining timelines.
• Drive a culture focused on safety, compliance, accountability, and continuous improvement.
• Investigate service issues, identify root causes, and implement corrective actions.
• Analyze operational data and performance metrics to identify opportunities for improvement.
• Partner with cross-functional teams including Transportation, Logistics, Production, Warehouse, Inventory, Quality, Customer Service, and Safety.
• Ensure compliance with company policies and all applicable regulatory requirements.
• Maintain strong relationships with internal stakeholders, airline customers, and business partners.
• Support departmental budgeting, forecasting, and cost-management initiatives.
• Lead projects that improve efficiency, service levels, and employee engagement.

Skills

Leadership

Communication

Relationship-building

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

SkyChefs in Anchorage is seeking an Operations Manager to lead day-to-day operations, plan staffing, and drive efficiency while meeting customer expectations. You will oversee safety, quality, and cost controls in a fast-paced aviation services environment.

Ideal candidates have 5+ years of leadership in operations, strong budgeting and scheduling skills, and proven ability to improve processes. This on-site role offers comprehensive benefits and advancing opportunities within SkyChefs.