On-site Medical Billing & Claims Support Specialist

PROMD PRACTICE MANAGEMENT INC; Florida; On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

PROMD PRACTICE MANAGEMENT INC is seeking a Billing Support Specialist to provide administrative and operational support to the billing team, ensuring timely and accurate submission of insurance claims. The role includes electronic claim transmissions, paper claim submissions when needed, and handling patient inquiries about balances and billing concerns.

The ideal candidate is detail‑oriented, organized, and committed to maintaining accurate billing records and delivering excellent customer

Qualifications

• High school diploma or equivalent required.
• Previous experience in medical billing, healthcare administration, or patient account services preferred.
• Familiarity with electronic claim submission and insurance billing procedures preferred.

Responsibilities

• Submit electronic claims and review for completeness and accuracy.
• Transmit claims and report transmission errors or rejections.
• Prepare and submit paper claims when electronic submission is unavailable.
• Document patient communications and account interactions in the billing system.
• Assist patients with questions about balances, payments, and billing concerns.
• Collaborate with billing and accounts receivable staff to ensure timely processing.
• Maintain organized electronic and paper billing records.
• Protect confidential patient information per HIPAA and policies.

Skills

Verbal communication

Written communication

Attention to detail

Organization

Time management

Confidentiality

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Billing systems

Microsoft Office

Job description

PROMD PRACTICE MANAGEMENT INC is seeking a Billing Support Specialist to provide administrative and operational support to the billing team, ensuring timely and accurate submission of insurance claims. The role includes electronic claim transmissions, paper claim submissions when needed, and handling patient inquiries about balances and billing concerns.

The ideal candidate is detail‑oriented, organized, and committed to maintaining accurate billing records and delivering excellent customer