On-Site Manufacturing IT Technician

Ducommun Incorporated; Falls (AK); In loco; USD 52.000 - 78.000; Tempo pieno

Descrizione del lavoro

Ducommun Incorporated is seeking an IT Technician to provide comprehensive IT support at our manufacturing site in Falls, AK. You will handle hardware, software, accounts, and data backups, while ensuring compliance with SOX and security standards.

The role requires familiarity with Windows environments, Active Directory, ticketing systems, and basic network concepts. You will deploy PCs, support printers and VOIP, and assist with LAN/WAN issues as part of a cross-functional team.

Competenze

• Associates degree preferred; HS diploma required.
• 6+ months experience with Windows server and client hardware/OS.
• Experience with IT Help Desk ticketing systems preferred.
• Experience with Active Directory and related services is preferred.

Mansioni

• Provide end user IT support for hardware, software, accounts, and backups.
• Manage and resolve IT Help Desk tickets and document resolutions.
• Support Active Directory accounts and related change requests.
• Assist with data backups, server room operations, and LAN/WAN issues as needed.
• Deploy PCs and support MFPs, printers, scanners, and VOIP phones.
• Maintain security standards and support SOX/CMMC compliance.

Conoscenze

Customer-focused attitude

Detail oriented

Multi-tasking

Written and verbal communication

Formazione

Associates Degree in Technical Field

High School Diploma or equivalent

Strumenti

Active Directory

DNS

DHCP

TCP/IP

Office 365

McAfee Virus Scan

ERP clients

Visio

Project

Descrizione del lavoro

Ducommun Incorporated is seeking an IT Technician to provide comprehensive IT support at our manufacturing site in Falls, AK. You will handle hardware, software, accounts, and data backups, while ensuring compliance with SOX and security standards.

The role requires familiarity with Windows environments, Active Directory, ticketing systems, and basic network concepts. You will deploy PCs, support printers and VOIP, and assist with LAN/WAN issues as part of a cross-functional team.