On-Site Logistics Operations Leader | Drive KPIs & Change

Expeditors; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within thecompany

Employee Referral Program Bonus

Job summary

Expeditors is seeking a Logistics Operations Manager to oversee on-site NC operations, manage KPIs, and coordinate with 3PLs and internal teams. You will lead process improvements, ensure service commitments, and drive cost-saving initiatives while maintaining a strong customer-focused approach.

The role requires 3–5+ years in logistics, Excel/Project proficiency, and the ability to work independently in a fast-paced environment. Based at a customer site in North Carolina.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 3–5+ years of supply chain or logistics experience (distribution/DC or 3PL preferred).
• Strong working knowledge of Microsoft Excel and Project tools; experience with Google Workspace.
• Experience with PDCA or other continuous-improvement frameworks.
• Excellent customer service and relationship-building skills.
• Ability to define, develop, and document business processes and procedures.
• Proven self-starter who can work independently in a fast-paced environment with limited oversight.

Responsibilities

• Be the single point of contact to manage all NC/SC Operations exceptions & Operational Reporting.
• Manage and monitor KPIs including OTIF, dock-to-stock, inventory accuracy, and ticket SLAs.
• Oversee day-to-day on-site warehouse operations in a large facilities footprint.
• Drive alignment and prioritization of initiatives in a fast-paced, interdependent environment.
• Lead cross-functional meetings, document decisions, and present status updates to stakeholders.

Skills

Customer service

Excel

Project management

Data analysis

Communication

Leadership

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

Microsoft Project

Google Workspace

Job description

Expeditors is seeking a Logistics Operations Manager to oversee on-site NC operations, manage KPIs, and coordinate with 3PLs and internal teams. You will lead process improvements, ensure service commitments, and drive cost-saving initiatives while maintaining a strong customer-focused approach.

The role requires 3–5+ years in logistics, Excel/Project proficiency, and the ability to work independently in a fast-paced environment. Based at a customer site in North Carolina.