On-site Loan Solutions Advisor

OneMain Financial Group; Westminster (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Westminster, CA is hiring Loan Sales Specialists to help customers access financing for life’s expenses. You will listen to needs, present tailored loan solutions, and guide customers through the process on-site during standard business hours with occasional extended hours.

The role offers base pay $20–$24 per hour plus incentives, with potential for advancement into leadership roles.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels: phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of loans, terms and options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Westminster, CA is hiring Loan Sales Specialists to help customers access financing for life’s expenses. You will listen to needs, present tailored loan solutions, and guide customers through the process on-site during standard business hours with occasional extended hours.

The role offers base pay $20–$24 per hour plus incentives, with potential for advancement into leadership roles.