On-Site Loan Acquisition Specialist — Growth & Perks

OneMain Financial Group; Pekin (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days per year)

Paid sick leave (prorated)

11 Paid holidays (4 floating)

Paid volunteer time (3 days per year)

Job summary

OneMain Financial Group is hiring Loan Sales Specialists on-site to empower customers with friendly, fast, and affordable financing options for life’s expenses. Base salary ranges from $17.00 to $20.00 hourly, with additional compensation tied to individual and company performance.

The role emphasizes multitasking, customer empathy, and compliant loan lifecycle management. Preferred candidates have sales or customer service experience and may be bilingual in Spanish.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists on-site to empower customers with friendly, fast, and affordable financing options for life’s expenses. Base salary ranges from $17.00 to $20.00 hourly, with additional compensation tied to individual and company performance.

The role emphasizes multitasking, customer empathy, and compliant loan lifecycle management. Preferred candidates have sales or customer service experience and may be bilingual in Spanish.