On-Site Leasing Specialist — Resident Experience

ONYX Multifamily Group; San Antonio (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

ONYX Multifamily Group in San Antonio, TX is seeking a Leasing Agent to support the leasing process at Ellington Apartments. This role emphasizes delivering exceptional customer service to prospective and current tenants and marketing available homes.

You will conduct tours, answer questions, process applications, screen tenants for background and credit, and assist with lease negotiations in a compliant manner.

Qualifications

• At least 2 years of leasing or property management experience.
• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Familiarity with Fair Housing regulations.

Responsibilities

• Welcome and greet prospective tenants, creating a positive first impression.
• Assist prospective tenants throughout the leasing process by answering questions.
• Build rapport with tenants and maintain positive relationships.
• Conduct property tours showcasing available units and amenities.
• Explain lease terms, required documentation, and fees.
• Process applications and screen tenants per company policies.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree in Business or related field

Tools

CRM systems

Microsoft Office

Property management software

Job description

ONYX Multifamily Group in San Antonio, TX is seeking a Leasing Agent to support the leasing process at Ellington Apartments. This role emphasizes delivering exceptional customer service to prospective and current tenants and marketing available homes.

You will conduct tours, answer questions, process applications, screen tenants for background and credit, and assist with lease negotiations in a compliant manner.