On-Site Janitorial Operations Manager

Allied Universal; Cedar Rapids (IA); On-site; USD 59,000 - 79,000; Full time

Job summary

Allied Universal is seeking a Housekeeping Manager to oversee day-to-day janitorial operations for a designated account, including staffing, payroll, training, and client relations at US-IA-Coralville and Cedar Rapids sites.

The role emphasizes service quality, schedule coordination, and problem solving, with after-hours availability and a focus on building strong teams and customer satisfaction.

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites.
• Excellent computer skills: Excel, Word, and PowerPoint.
• Communications skills verbal and written.
• Management experience, specifically for a union environment.
• Ability to work a flex schedule (different on call times daily).
• Minimum of 2 years management experience, cleaning experience.
• Experience in the janitorial industry or ability to be trained.

Responsibilities

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure the Client Site is provided with high quality janitorial services.
• Build and maintain effective relationships with both customers and employees.
• Handle escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s).
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions.
• Enforce Allied Universal policies as outlined in the handbooks.

Skills

Bi-lingual Spanish/English

Communication skills (verbal & written

Flex schedule

Union experience (management)

2+ years management experience

Tools

Excel

Word

PowerPoint

Job description

Allied Universal is seeking a Housekeeping Manager to oversee day-to-day janitorial operations for a designated account, including staffing, payroll, training, and client relations at US-IA-Coralville and Cedar Rapids sites.

The role emphasizes service quality, schedule coordination, and problem solving, with after-hours availability and a focus on building strong teams and customer satisfaction.