Janitorial Project Manager: Operations and Client Relations

Allied Universal; Cedar Rapids (IA); On-site; USD 59,000 - 79,000; Full time

Job summary

Allied Universal in Cedar Rapids, IA is seeking a Janitorial Project Manager to oversee day-to-day operations for an assigned account, hire/train staff, and ensure high-quality janitorial services for the client site.

You will manage scheduling, payroll, and training, build strong client relationships, and address issues promptly while enforcing company policies and maintaining safe, clean facilities.

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
• Excellent computer skills: Excel, Word, and PowerPoint
• Communications skills verbal and Written
• Management experience, specifically for a union environment. Preferred but not required.
• Ability to work a flex schedule (different on call times daily)
• Minimum of 2 years management experience, cleaning experience. Preferred but not required.
• Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.

Responsibilities

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training
• Ensure the Client Site is provided with high quality janitorial services
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.

Skills

Bi-lingual Spanish/English

Excel

PowerPoint

Verbal & Written Communications

Tools

Word

Job description

Allied Universal in Cedar Rapids, IA is seeking a Janitorial Project Manager to oversee day-to-day operations for an assigned account, hire/train staff, and ensure high-quality janitorial services for the client site.

You will manage scheduling, payroll, and training, build strong client relationships, and address issues promptly while enforcing company policies and maintaining safe, clean facilities.