Janitorial Operations Manager: Scheduling & Client Relations

Allied Universal; Tallahassee (FL); On-site; USD 52,000 - 72,000; Full time

Job summary

Allied Universal is seeking a Janitorial Project Manager to oversee day-to-day operations at an assigned customer site. The role includes hiring, training, disciplining and terminating staff, while building and maintaining relationships with clients and employees to ensure high-quality janitorial services.

You will coordinate support services, manage payroll for janitorial personnel, and provide after-hours emergency response as required.

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
• Excellent computer skills: Excel, Word, and PowerPoint.
• Communications skills verbal and Written.
• Management experience, specifically for a union environment. Preferred but not required.

Responsibilities

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure the Client Site is provided with high quality janitorial services.
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s).
• Taking a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions.
• Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.

Skills

Bilingual Spanish/English

Communication skills

Management experience

Tools

Excel

Word

PowerPoint

Job description

Allied Universal is seeking a Janitorial Project Manager to oversee day-to-day operations at an assigned customer site. The role includes hiring, training, disciplining and terminating staff, while building and maintaining relationships with clients and employees to ensure high-quality janitorial services.

You will coordinate support services, manage payroll for janitorial personnel, and provide after-hours emergency response as required.