On-Site IT Support Technician for Faculty & Staff (Part-Time)

Mercer Cluster; Macon (GA); On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer Cluster is seeking an IT Field Support Technician for the Macon Campus. This student role is part-time with a scheduled 10 hours per week, starting 08/17/2026 and ending 05/07/2027.

You will install, maintain, and support hardware and software, providing on-site assistance to faculty and staff. Candidates should have computer support and customer service experience, excellent communication skills, and the ability to lift up to 25 lbs.

Qualifications

• Experience in computer support and customer service preferred.
• Strong written and verbal communication skills.
• Ability to lift up to 25 lbs as needed.

Responsibilities

• Install, maintain, and support computer hardware and software.
• Provide on-site IT support for faculty and staff.
• Answer phone and email inquiries and triage issues.

Skills

Customer service

Computer support

Written/verbal comms

Job description

Mercer Cluster is seeking an IT Field Support Technician for the Macon Campus. This student role is part-time with a scheduled 10 hours per week, starting 08/17/2026 and ending 05/07/2027.

You will install, maintain, and support hardware and software, providing on-site assistance to faculty and staff. Candidates should have computer support and customer service experience, excellent communication skills, and the ability to lift up to 25 lbs.