On-Site IT Field Technician — Hardware Break-Fix

Gr8ttek, LLC; Hawaii; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

$40 per call / $5 per call per diem

Job summary

Gr8ttek, LLC is searching for a dedicated Field Specialist to enhance its Infrastructure Delivery team in Hawaii. The individual will deliver comprehensive support, performing hardware-focused troubleshooting and repair on various client products.

This role demands strong customer service abilities and effective communication, with responsibilities including managing service calls and ensuring the return of company assets. Candidates should have technical school certification or relevant experience, a valid driver's license, and a dependable means of transportation.

Qualifications

• 1-2 years of relevant experience in a related field.
• Ability to drive to client locations and lift/move equipment up to 50 lbs.
• Must possess a valid driver's license and reliable transportation.

Responsibilities

• Provide customer break fix support for designated equipment.
• Complete administrative tasks associated with each service call.
• Control and return of assets and inventory.

Skills

Troubleshooting and repair

Customer service skills

Communication

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Gr8ttek, LLC is searching for a dedicated Field Specialist to enhance its Infrastructure Delivery team in Hawaii. The individual will deliver comprehensive support, performing hardware-focused troubleshooting and repair on various client products.

This role demands strong customer service abilities and effective communication, with responsibilities including managing service calls and ensuring the return of company assets. Candidates should have technical school certification or relevant experience, a valid driver's license, and a dependable means of transportation.