On-Site IT Cable Technician: Connectivity & Support

Essintial Enterprise Solutions LLC

Toledo (OH)

On-site

USD 25,000 - 39,000

Full time

4 days ago

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Job summary

Essintial Enterprise Solutions LLC is seeking a Cable Technician I to perform basic low-voltage cabling and on-site IT support across office, industrial, and customer sites. You will install and test Cat5e/Cat6 cabling, document work, and assist with workstation deployments while ensuring reliable connectivity for end users.

The role emphasizes customer service, safety, and the ability to work in a fast-paced environment, with potential travel between sites.

Qualifications

1+ years of cabling or IT support experience.
Basic understanding of TIA/EIA network cabling standards.
Familiarity with Windows OS, basic networking, and IT troubleshooting steps.
Ability to use cabling and hand tools.
Strong communication and customer service skills.
Ability to lift up to 50 lbs and work in various environments.
Valid driver’s license may be required depending on job site needs.

Responsibilities

Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.
Perform cable routing, dressing, labeling, and documentation.
Assist with installation of racks, patch panels, faceplates, and related hardware.
Troubleshoot connectivity issues related to cabling infrastructure.
Follow safety protocols and maintain a clean work environment on job sites.
Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.
Perform troubleshooting for hardware, software, and network connectivity issues.
Assist with workstation setup, imaging, upgrades, and deployments.
Support user account setup, password resets, and basic application support.
Document work performed in ticketing systems and elevate issues as needed.
Provide excellent customer service to end users, both onsite and remotely.