On-Site ICAM Sustainment Analyst — Secret Clearance

ITC Digital Solutions, LLC.; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

ITC Digital Solutions, LLC. is seeking an experienced ICAM Sustainment Analyst to support ongoing operation, maintenance, and improvement of enterprise ICAM systems across on-prem, cloud, and hybrid platforms.

You will manage daily operations, troubleshoot identity and certificate issues, and work with technologies such as Active Directory, Entra ID, LDAP, SSO, and PKI. You’ll help ensure secure access and comply with DoD ICAM requirements.

Qualifications

• Bachelor’s degree in Cybersecurity or IT field.
• 3–5 years of experience with enterprise ICAM/identity management.
• Active Security+ CE or DoD IAT Level II certification.

Responsibilities

• Manage daily operations, maintenance, patching, upgrades, and system health for ICAM platforms.
• Troubleshoot identity, authentication, synchronization, and certificate issues.
• Support technologies including Active Directory, Entra ID, LDAP, SSO, federation, PAM, and IGA.
• Maintain PKI services, certificate management processes, and PIV/CAC integrations.
• Monitor system performance, availability, and capacity; implement proactive alerting and reporting.
• Develop and maintain runbooks, disaster recovery plans, and operational procedures.
• Partner with cybersecurity teams to remediate vulnerabilities and maintain compliance.
• Recommend and implement service improvements to enhance reliability and efficiency.

Skills

Troubleshooting

Analytical skills

Incident response

Education

Bachelor’s degree in Cybersecurity or IT field

Tools

Active Directory

Entra ID

LDAP

SSO

PAM

IGA solutions

Job description

ITC Digital Solutions, LLC. is seeking an experienced ICAM Sustainment Analyst to support ongoing operation, maintenance, and improvement of enterprise ICAM systems across on-prem, cloud, and hybrid platforms.

You will manage daily operations, troubleshoot identity and certificate issues, and work with technologies such as Active Directory, Entra ID, LDAP, SSO, and PKI. You’ll help ensure secure access and comply with DoD ICAM requirements.