On-Site Generator Technician — Customer-Facing & Troubleshooter

Generator Supercenter of New Hampshire; Falmouth (ME); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401K Matching

Health insurance

Paid time off

Training & development

Employee discounts

Job summary

A leading energy solutions provider in Falmouth, Maine, is seeking a Generator Mechanic/Service Technician to perform repairs and maintenance on home standby generators. The role includes traveling to customer residences with a company vehicle, directly communicating with customers, and adhering to safety protocols. Applicants should possess strong mechanical and electrical knowledge, customer service skills, and a valid driver's license. This position offers a collaborative working environment with opportunities for advancement.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently and demonstrate initiative.
• Experience with mechanical small engine repair work.
• Experience with electrical wiring.

Responsibilities

• Travel to customer’s residence using company vehicle.
• Communicate directly with customers regarding services.
• Inspect, troubleshoot, and repair home generators.
• Document services performed using electronic software.

Skills

Customer service skills

Problem-solving skills

Organization skills

Communication skills

Mechanical repair skills

Electrical wiring knowledge

Education

High school diploma or equivalent

Job description

A leading energy solutions provider in Falmouth, Maine, is seeking a Generator Mechanic/Service Technician to perform repairs and maintenance on home standby generators. The role includes traveling to customer residences with a company vehicle, directly communicating with customers, and adhering to safety protocols. Applicants should possess strong mechanical and electrical knowledge, customer service skills, and a valid driver's license. This position offers a collaborative working environment with opportunities for advancement.