On-Site General Liability Case Manager — Champion for Clients

Morgan & Morgan, P.A.; Phoenix (AZ); On-site; USD 52,000 - 82,000; Full time

Job summary

Morgan & Morgan, a leading personal injury law firm, is seeking a Case Manager in Phoenix, AZ. You will support attorneys by organizing cases, preparing settlements, and handling documents while delivering empathetic client service.

This on-site role requires strong writing, communication, and multitasking, plus experience in legal or insurance settings; familiarity with Word, Excel, Outlook is a plus.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Strong writing and communication skills with attention to detail.
• Extensive computer and database expertise.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Case management

Legal experience

Communication skills

Typing speed 35 wpm

Microsoft Office

Education

No degree specified

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, a leading personal injury law firm, is seeking a Case Manager in Phoenix, AZ. You will support attorneys by organizing cases, preparing settlements, and handling documents while delivering empathetic client service.

This on-site role requires strong writing, communication, and multitasking, plus experience in legal or insurance settings; familiarity with Word, Excel, Outlook is a plus.