On-Site Field Service Engineer: Secure Networks (Secret Clearance)

Oceus Networks; Yigo Municipality (GU); On-site; USD 70,000 - 100,000; Full time

Job summary

Oceus Networks is seeking a Field Service Engineer, Staff, to operate and maintain end‑to‑end solutions at customer sites, including Andersen AFB, Guam. You will load software, configure systems, and work with Oceus products and third‑party components in lab or customer environments.

Ideal candidates have a BS in CS/Telecommunications and 2–4 years of related engineering experience, with a Secret clearance or ability to obtain it. Strong English communication and teamwork are essential.

Qualifications

• Bachelor of Science in Computer Science/Telecommunications or related field required.
• 2–4 years of engineering experience in related computer technology, telecommunications, or systems integration roles.
• Secret clearance or ability to obtain clearance required.
• Must be fluent in written and verbal English and demonstrate strong communication skills.

Responsibilities

• Lead the installation, configuration, and end‑to‑end testing of customer solutions using Oceus products and approved third‑party components.
• Perform advanced troubleshooting of hardware, software, and network issues; guide junior engineers as needed.
• Oversee field deployments and document installation procedures, system configurations, test results, and operational issues.
• Implement and enforce security and compliance procedures during setup, maintenance, and integration activities.
• Serve as primary technical point of contact for customers with clear, timely updates and resolution plans.
• Maintain detailed service logs, tickets, configuration records, and customer documentation.
• Contribute to process improvements by identifying recurring issues and supporting new solution integrations.
• Mentor Associate-level engineers through hands‑on training and guidance.

Skills

Fluent English

Secret clearance

Communication skills

Teamwork

Independent working

Field deployments

Education

Bachelor of Science in Computer Science/Telecommunications

Job description

Oceus Networks is seeking a Field Service Engineer, Staff, to operate and maintain end‑to‑end solutions at customer sites, including Andersen AFB, Guam. You will load software, configure systems, and work with Oceus products and third‑party components in lab or customer environments.

Ideal candidates have a BS in CS/Telecommunications and 2–4 years of related engineering experience, with a Secret clearance or ability to obtain it. Strong English communication and teamwork are essential.