On-Site Field Service Engineer — Poultry Hatchery Systems

TARGAN Inc.

Raleigh (NC)

On-site

USD 80,000 - 110,000

Full time

10 days ago

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Job summary

The Field Service Engineer at TARGAN Inc. performs service, maintenance, and troubleshooting on TARGAN systems at customer locations in Kinston and Lumberton. This role operates independently, diagnosing most issues with minimal supervision while advancing technical skills.

It emphasizes preventive maintenance, uptime improvements, and proactive issue identification to reduce reactive service events. Responsibilities include installation support, accurate SRO documentation, and clear customer

Qualifications

  • Associate degree in Electronics, Industrial Systems, Electrical Controls, or related field.
  • Minimum 5 years of experience maintaining automated industrial equipment.
  • Ability to troubleshoot and resolve technical issues independently.

Responsibilities

  • Perform electrical and mechanical troubleshooting, diagnostics, and repair on TARGAN WingScan and Vaccine Delivery System.
  • Independently resolve most service issues and elevate complex problems when necessary.
  • Follow standardized troubleshooting processes and procedures.
  • Support installation and integration of equipment at customer sites.
  • Perform preventive maintenance according to established procedures and checklists.
  • Identify early signs of wear and system performance issues.
  • Communicate potential risks to the Regional Service Manager and Engineering team.
  • Complete Service Request Orders accurately and on time.
  • Document troubleshooting steps, parts used, and service actions.
  • Work with Field Operations management and remote support to resolve more complex issues.

Skills

Strong mechanical troubleshooting
Strong electrical troubleshooting
Diagnose issues with minimal guidance
Customer service skills
Independent fieldwork
Documentation and organization
Proficiency with laptops & diagnostic|

Education

Associate degree in Electronics or related field

Tools

Laptops
Diagnostic tools
Reporting systems

Job description

The Field Service Engineer at TARGAN Inc. performs service, maintenance, and troubleshooting on TARGAN systems at customer locations in Kinston and Lumberton. This role operates independently, diagnosing most issues with minimal supervision while advancing technical skills.

It emphasizes preventive maintenance, uptime improvements, and proactive issue identification to reduce reactive service events. Responsibilities include installation support, accurate SRO documentation, and clear customer

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